Shipping policy

Shipping Policy – Zelvora

Thank you for shopping with Zelvora. We are committed to delivering your order in a fast, safe, and reliable manner. Please read our shipping policy carefully to understand how we handle deliveries.

🚚 Order Processing Time

  • All orders are processed within 24–48 hours after confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • In case of high order volume, processing may be slightly delayed. We appreciate your patience.

📦 Shipping Time & Delivery

  • Standard Delivery Time: 4–7 business days

  • Remote Areas: 6–10 business days

  • Delivery timelines may vary depending on your location and courier availability.

💸 Shipping Charges

  • We offer FREE Shipping across India on all orders.

  • No hidden charges — what you see at checkout is what you pay.

💰 Cash on Delivery (COD)

  • COD is available for most locations across India.

  • A small COD confirmation may be required before dispatch to avoid fake orders.

📍 Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp.

  • You can track your order in real-time using the provided link.

🚫 Order Cancellation

  • Orders can only be cancelled before they are shipped.

  • Once dispatched, cancellation is not possible.

❗ Delays & Issues

  • Delivery may be delayed due to:

    • Natural disasters

    • Courier issues

    • Incorrect address details

  • Zelvora is not responsible for delays caused by courier partners, but we will assist you in resolving any issues.

📦 Incorrect Address / Failed Delivery

  • Please ensure your shipping details are accurate.

  • If delivery fails due to incorrect address or unavailability, re-shipping charges may apply.

📞 Need Help?

If you have any questions regarding your order or shipping, feel free to contact us:

📧 Email: support@zelvora.com

Thank you for choosing Zelvora 💙
We strive to deliver happiness with every order!